Reviews For The Palms Apartments
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Paper thin walls
The walls are not only thin but the floors are too. With every step my upstairs neighbors take the floors make a loud creaking ... sound. I hear them all day and night walking around to the point it keeps me from falling asleep at night when I can hear them walking back and forth to the bathroom probably just doing their normal nightly routine. Sometimes I fear they’ll fall through the floor. Noise makers/fans can only drown out so much… Read More about Paper thin wallsBy: Anonymous
The palms
The palms apartments have been the best thus far ! This apartment complex is the cleanest I’ve seen , the most accommodating ... , and pet friendly . The staff is always very kind and hard working . Read More about The palmsBy: Anonymous Verified Resident
Current Resident
l have been living at The Palms Apts for over 25 years. l love the staff for over the 25 years l have been here!By: Patricia Johnson Verified Resident
??
I love everything but how hard it is to park. My neighbors above me are always making noise.By: Niyah Randolph Verified Resident
Great and friendly place to live!
The maintenance and staff at the Palms Apartments are very kind and welcoming. I love saying hello to all the neighbors when ... I walk my dog, and the apartments are very comfortable! Read More about Great and friendly place to live!By: Carli Verified Resident
resident
we have lived here at the palms since Heather was pregnant with Logan. Logan is now 15 we have never had a problem living ... here our kids love it here. Read More about residentBy: Ronnie Ali Verified Resident
Thank you!
Enjoyed living here! Staff was always super helpful!By: Dillon Pickette Verified Resident
Convenient
Nice place to live and it's AffordableBy: Ronnie T Washington Sr Verified Resident
Big Roaches Problem
Neighborhood has a huge Waterbug Roach problem...Not the best units ...Rent goes up every lease renewal...Gym never clean ... ...pool always crowded...thin walls ...can hear neighbors all the time...parking is crowded...building is in bad shape...teenagers hang in the hallways Read More about Big Roaches ProblemBy: Anonymous Verified Resident
Resident
Thank you for always taking care of our needsBy: Anna Holewinski Verified Resident
My hot water was suddenly cold!!
Crystal came to my apartment quickly and fixed my hot water heater ...... now I have hot water again!! Of course, it happened ... at night. She came again today, the next day, to make sure I was still good with hot and cold water. She always is very thorough when she repairs anything that I need. Fortunately, my apartment does not have many repairs. I have been living her nearly 7 years...... Go Crystal!!! and The Palms maintenance staff. Sincerely, D Walker Read More about My hot water was suddenly cold!!By: Dana Walker Verified Resident
Nothing Short of Amazing
Sadly I just recently moved from The Palms Apartments after living here for almost three years. My stay here was amazing! ... To start the Maintenance Staff was absolutely amazing. Most places make you feel like you are a burden but every time I had a Maintenance Issue they were quick to respond and thorough! The Maintenance Tech Krystal was absolutely my favorite. She was so friendly & Sweet, always made sure she followed up with you, and was able to be very personable while still remaining professional. The office staff was out of this world. I first dealt with Pam who is such a sweet lady and so helpful! Leslie was always a pleasure to deal with she is so nice, helpful, and always made me feel welcome. Every time I called the office she always remembered me and made sure to ask about my son! I don't think this woman has bad days, literally every time I have had a encounter with her over three years she was so nice, thoughtful and just a pleasure to deal with. I loved all the activities they had and the breakfast they offered pre covid. All of my neighbors in my building were friendly. The only thing I would say is Parking is not Ideal as their are very few parking spaces. But maintenance and the Tow Company seemed to stay on it regularly! My stay here was amazing, and it was a nice place to call home! I would highly recommend The Palms, and will defiantly miss the office staff and neighbors! Read More about Nothing Short of AmazingBy: Jessica Hazuga Verified Resident
Maintenance for my AC / Thank you Chris for the service!!
I heard a rattling noise in the study coming from the ceiling vent. I know that sounds silly, but I knew something wasn't ... right. Due to our current time, with the Coronavirus warnings, it needed to be an emergency to come and fix it. Great news! Chris came to check it and there were only a couple of screws loose at the unit outside. Thank you Chris for your thorough check of my unit. Thermostat, etc. I was glad to see, Chris, was with his "shoe booties" and gloves on as well! Once again, fast service!! Dana Walker Read More about Maintenance for my AC / Thank you Chris for the service!!By: Dana L Walker Verified Resident
Maintenance for my kitchen faucet
Thank you Crystal for your awesome service!! I always enjoy seeing you come to fix my maintenance request. You have worked ... on my kitchen faucet before, and installed a new faucet when you thought it was needed. I called just this morning , to let the office know, my faucet started dripping. Of course, Crystal came the same day, and replaced the "stems" in the hot and cold side. Fixed!! I have great service from The Palms Apartments, all of the maintenance people here. Thanks so much!! Keeps everyone happy!! Sincerely, Dana Walker Read More about Maintenance for my kitchen faucetBy: Dana L Walker Verified Resident
Excellent Maintenance People
I have been living here only a short time but everyone from the front office staff and the maintenance has been very friendly ... and helpful. They go above and beyond to accommodate and take care of its residents. Chris B has been especially helpful. Read More about Excellent Maintenance PeopleBy: Anonymous Verified Resident
The Palms Apts
I have lived here for 3 years now. The front office is always on top of things . They know everyone’s names. Always planning ... activities for the apt community to make it feel like home. The maintenance crew is awesome. Always a phone call away whenever something goes wrong. They are very quick to come fix or replace whatever is broken. My building has been very quiet. No problems. Location is great and close to everything. Read More about The Palms AptsBy: Marg R Verified Resident
The Palms Apartments
Good community to live, quiet and pleasant, very good attention by the office staff always helping to resolve any concerns.By: Bryan Lara Martinez Verified Resident
An Excellent Community... Getting Better Everyday
I am a resident of the Palms now for over 4.5 years. I can say that this community is truly excellent. The staff are professional, ... responsive and kind. The maintenance staff makes timely and competent repairs. Moreover, they make concerted effort to keep the grounds up to par. The Palms provides a nice assortment of amenities for the community: a staffed pool during the summer months; a small, yet functional gym; a well-tended dog park; a park for children; an area for grilling; a business center that offers Internet access, and a community center for residents to host events. Additionally, the staff host various community events to encourage engagement. The Palms is the perfect location. You are situated near the center of Virginia Beach, 10 mins from the oceanfront and 10 mins from Virginia Beach Town center, just a few minutes from 264 exit. All this and more is provided for reasonable rental rates. If you are looking for place to rent, consider Malibu Palms. Read More about An Excellent Community... Getting Better EverydayBy: Antonio A. Verified Resident
Great Place to Live! Better Staff!!
I have only had great experiences since moving here. The maintenance is polite and caring. There are many different ways ... to contact staff about anything you please. The neighborhood is great and fits any lifestyle. Read More about Great Place to Live! Better Staff!!By: Anonymous Verified Resident
Great Place to Live! Better Staff!!
I have only had great experiences since moving here. The maintenance is polite and caring. There are many different ways ... to contact staff about anything you please. The neighborhood is great and fits any lifestyle. Read More about Great Place to Live! Better Staff!!By: Anonymous Verified Resident
Great Location and Personnel
I have lived at the Palms for 10+ years, and have never had a problem that was not addressed and fixed very quickly. The ... office and maintenance staff is top of the line, and of course the location is the top notch. Easy access to the interstate and being on virginia beach blvd. cant be matched anywhere else. Read More about Great Location and PersonnelBy: Shane Verified Resident
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